Q: What does the website migration service involve? Will my site be safe?
A: The website migration service that we are offering is free (within a certain limit). We will transfer your site(s) to our first–class cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can result in lost information and unnecessary downtime. That is why we will do all that for you for free!We’ve got trained administrators whose principal task is to make certain that your web site performs exactly as it did on your old web hosting platform. The administrators are experts in migrating custom–built sites, as well as sites that are based upon famous apps such as Joomla™ and WordPress.
Q: How long will the website migration process take?
A: There are many aspects to consider – the total number of files, the size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. Nevertheless, we do our best to implement all web site migrations in a 48–hour window. Less sizeable sites are migrated faster – typically within 24 hours.
Q: What data will I be required to give to your Website Migration Department?
A: We don’t need any information that is personal. We’ll require, though, the login information for your present hosting account and the name of the website that you need to move.
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my site be unavailable?
A: Nope. Your website will stay online during the migration. Once everything is completed on our end, we’ll notify you so that you can examine it and check for any problems. If everything’s okay, all you will need to do is modify your domain’s DNS settings.
Q: Will my old web hosting provider need to provide any information/help?
A: No. Apart from your login info for the Control Panel, we will not need anything. We’ll never touch base with your hosting provider. They won’t know anything about the migration either.
Q: Which hosting platforms do you support?
A: Yes. We support all standard Linux–powered web hosting platforms. We do not support Windows–powered web hosting platforms, because we don’t provide Windows hosting solutions ourselves.Additionally, we don’t support proprietary web site building and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.