Installation and Troubleshooting in VPS Web Hosting
The upgrade includes 1 hour of custom work on your server, so if you obtain any one of our virtual private servers packages, you can benefit from this service and have our admins carry out a variety of tasks that you cannot do yourself or you simply have no time. They can install and set up any piece of third-party software for you if the installation is complicated or they can troubleshoot any program that does not operate properly for some reason. You can add the upgrade to your package as often as you desire depending on the time needed for a specific task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade provides half an hour of custom work on your server also, but just in case you require more than that, you may always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers Hosting
You may add the upgrade to any one of the dedicated servers hosting packages which we offer at any time that you need it. In the event that you need any custom work from our admins as soon as your hosting server is set up, you may order the upgrade during the hosting server signup process, or when you need something to be carried out afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service features an hour of work from our administrators on your machine, so if you encounter any difficulties to install a third-party piece of software or some app gives errors and doesn't work the way it ought to, our specialists will be able to help you in a very timely manner. If a task takes less than an hour, the rest of the time will be available for future tasks and you will be able to see it inside the billing area. This upgrade is suitable if you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it comes with.