You will find plenty of cloud web hosting suppliers available, but many of them are resellers that have restricted resources, especially in terms of support. A good way to distinguish them is the option to contact the company by phone. The level of support that you can have through this way of communication varies based on the supplier - a few of them provide professional phone support, various others offer basic and customer support only because some issues are more time-consuming and it would be quicker to be resolved via a support ticket, particularly if the issue has to be escalated. However, it is good to know that you can always get in touch with your web hosting supplier since there are tons of small problems which can be taken care of effectively and in a very timely manner through a telephone call, not mentioning that you'll be able to get additional info for the services before you become a client.

Phone Support in Cloud Web Hosting

All our cloud web hosting plans offer phone support fourteen hrs per day even on public holidays, which means that if you do not have an account yet, you'll be able to phone us and learn more about our services or whether we meet the system requirements for your websites. For your convenience, we have local telephone lines in the U.S.A., the United Kingdom and Australia, so you are able to contact the number that is nearer to you. In case you're a current customer, we can assist you timely with any general and billing matters as well as with various tech matters to save you time and efforts - we acknowledge the fact that in some cases it is easier to talk with a live person and get things done right away. Certainly, some problems simply cannot be managed on the telephone, so in such a case you have the option to use our ticketing system.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hours per day as part of the support services for every single semi-dedicated server plan that we offer. Considering that some issues are more difficult and time-consuming, you'll have to open a ticket if you experience such an issue, still for any billing, general or minor technical issues you can always give us a call and we'll help you right away in order to save you the time you will need to spend on opening a ticket. Even if you don't have an account yet, you will be able to find out whether you can host your websites on our top-notch cloud platform or you are able to get any other general info on our semi-dedicated services. We now have local phone numbers in the United States, Great Britain and Australia as well as a global number, therefore you can call the one which is nearer to your location.