A 99.9% Server Uptime
The major advantage of establishing your very own cloud web hosting platform is that you do not need to be worried about compatibility issues – you set up a particular set of software applications in such a way so as to work with a particular set of hardware components. The end result is something a lot more stable and dependable, because there are less potential risks of failure. We’ve set up our cloud hosting platform atop tried and tested hardware components as well as a strongly customized version of SELinux in an attempt to set up a very risk–free environment for all your websites.
That’s the reason why, with each of our cloud web hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s important to also build your own network architecture. For this reason, we set up a custom internal network in each one of our datacenters. Relying on enterprise–level Juniper routers and switches, our internal network allows for faster–than–the–speed–of–sound data transfer rates and is fully redundant.
Thus, you will enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, no matter which web hosting package you have selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not delighted by our services, or if you consider them inadequate, or if you decide that you need to have a Linux VPS web hosting packages instead of a cloud hosting account – you will get a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain total control of your domains even if you delete your web hosting account with us.
24/7 Technical Support
We have cautiously chosen each individual member of our 24x7 support staff so that we can provide the best client support that you can get. Each one of our support engineers has several years of experience dealing with web hosting accounts behind his back, so they know what they are doing. And they’re at your disposal 24x7x365 – you’ll be able to call them whenever you want and they’ll get back to you as soon as possible.
Their average response time is well under twenty minutes, whereas with many other hosting providers you have to wait around for days. And we also offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to within sixty minutes.