Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find nearly all the answers to your questions in the easy–to–navigate Help Center integrated into your Control Panel. It boasts an ever–enlarging database with regularly asked questions and comprehensive educational articles written by our skillful tech support staff.

  • Top quality support service

  • Instructional Videos

  • We have prepared a selection of instructional video tutorials that visually display how you can sort out a common problem connected with your cloud web hosting account. You can find the how–to video clips in the Help section.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 support service and come with a 60–minute support ticket response time guarantee. Our skillful techs will be available to you 7 days a week and will rectify any issue that you may possibly have within less than one hour after the tech support ticket submission. In most cases, an answer will be given to you in less than twenty minutes.