A 60 minutes Ticket Resolution Guarantee
Each ticket you send to the customer assist team will be answered within less than one hour. All common issues are going to be taken care of right away. Nonetheless, if the help question you have sent requires the assistance of a skilled administrator, we are going to address the ticket to him and will let you know about the hold–off.
Top–quality Tech Help And Support Service
Our technical assistance team is going to be online for you 24x7x365 to to attend to all help inquiry tickets that you send to us. We offer customer support for all the software packages that are pre–configured on your web server. These include our in–house produced Control Panel, the chosen OS as well as the server admin panel (with regards to the VPS type).
A Descriptive Help Section
In the Control Panel that is included as a gift with the virtual server, you can easily find an insightful Help zone, that features everything you should be aware of when taking care of your websites and software packages. We have incorporated a wide range of how to articles and video guides that show the general web site managing tasks in an easy to comprehend form.